FAQs & Help

Product information (image, description, prices) on scanning the barcode or searching the product by name is sourced from the Barcode Lookup service and Medical information is sourced from Health Canada’s Licensed Natural Health Product database.

Reorder reminder parameters can be set by going to More > Reminder Settings in the app. By default the reminders are setup to be activated when quantity falls below 10 or the product is 60 days from expiry date. In the screen, you can select to have a notification on your phone as well.​

Please click the Support button in the bottom icon tray to compose and send us a message with your questions, suggestions, enhancement requests, or any other general inquiry. Our team will respond to you directly by email. ​